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Right of Withdrawal and Refund Requests

To submit a request regarding an order placed on our online store, please fill out the form below.

Please note that, in accordance with current regulations, the right of withdrawal does not apply to perishable food products, custom-made or personalized products, and items that, by their nature, cannot be returned. For this reason, certain fresh pastry products may not be eligible for the right of withdrawal.

Note: Submitting this form constitutes a request for an evaluation or, in the cases provided for by law, a notice of exercise of the right of withdrawal. Pasticceria Bianconiglio will process the request and respond as soon as possible.

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